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Welcome to Golf’s Outlet! These Terms and Conditions outline the rules and regulations for using our website (golfs-outlets.com) and purchasing our premium golf equipment. By accessing our site and making purchases, you agree to these terms in full.

1. Our Golf Specialty Store

Golf’s Outlet is a specialty retailer offering high-quality golf equipment including apparel, footwear, accessories, and gear from top brands like Adidas, Callaway, FootJoy, and Bridgestone. Our store caters to golf enthusiasts worldwide who appreciate professional-grade equipment and exceptional service.

2. User Obligations and Responsibilities

As a valued customer of Golf’s Outlet, we ask that you:

  • Provide accurate and complete information when creating an account or placing an order
  • Ensure you are of legal age to form binding contracts in your jurisdiction
  • Use the website and its content only for lawful purposes
  • Not attempt to interfere with the website’s security features
  • Not use our products for any commercial resale purposes without prior agreement
  • Review all product information carefully before purchase
  • Understand that custom or personalized items cannot be returned unless defective

3. Products and Services

Product Descriptions

We take great care to accurately describe our golf equipment, including:

  • Adidas and FootJoy golf apparel and footwear
  • Callaway and Bridgestone golf balls
  • Specialized golf bags (cart, stand, tour, and travel)
  • Performance golf socks and waterproof gear

While we strive for accuracy, slight variations in color or appearance may occur due to monitor settings.

Availability

All products are subject to availability. If an item becomes unavailable after ordering, we’ll notify you promptly and offer alternatives or a full refund.

4. Ordering and Payment

Order Process

When you place an order:

  • You’ll receive an order confirmation email
  • We process orders within 1-2 business days (excluding weekends/holidays)
  • The contract is formed when we send the dispatch confirmation

Accepted Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely. We never store your full payment details.

Pricing

All prices are in GBP (£) and include VAT where applicable. We reserve the right to adjust prices but will honor the price at the time of order confirmation.

5. Shipping and Delivery

Shipping Options

  • Standard Shipping (£12.95): Via DHL or FedEx, delivered in 10-15 business days after dispatch
  • Free Shipping: Via EMS for orders over £50, delivered in 15-25 business days after dispatch

Delivery Areas

We ship worldwide except to Asia and certain remote regions. Delivery times may vary due to customs processing.

Import Duties

Customers are responsible for any import taxes or customs fees. These are not included in our prices or shipping costs.

6. Returns and Refunds

Our Return Policy

We accept returns within 15 days of delivery, provided items are:

  • In original condition (unworn, unused, with tags attached)
  • In original packaging
  • Accompanied by proof of purchase

Non-Returnable Items

For hygiene reasons, we cannot accept returns of:

  • Golf socks
  • Personalized/custom items (unless defective)

Return Process

  1. Email [email protected] within 15 days to initiate your return
  2. Package items securely with original documents
  3. Ship to: Golf’s Outlet, 85 Clock Tower Yd, Bristol, GB BS3T 6DR

Return shipping costs are the customer’s responsibility unless the return is due to our error.

Refunds

Refunds are processed within 5 business days of receiving your return. Original shipping fees are non-refundable.

7. Intellectual Property

All content on our website, including logos, product designs, and text, is the property of Golf’s Outlet or our suppliers and protected by intellectual property laws. You may not use any content without our express written permission.

8. Liability Limitations

Golf’s Outlet shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Delays in delivery beyond our reasonable control
  • Minor variations in product appearance
  • Proper use and maintenance of golf equipment after purchase

Our total liability for any claim related to your order shall not exceed the order value.

9. Privacy and Data Protection

We handle your personal information in accordance with our Privacy Policy and applicable data protection laws. We only collect necessary information to process your orders and improve your shopping experience.

10. Governing Law

These Terms and Conditions are governed by English law. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to Terms

We may update these terms periodically. The current version will always be available on our website.

12. Contact Us

For questions about these Terms or our golf products:

Email: [email protected]
Address: Golf’s Outlet, 85 Clock Tower Yd, Bristol, GB BS3T 6DR

Thank you for choosing Golf’s Outlet for your golfing needs. We’re committed to helping you play your best game!